AI readiness means having a clear task, usable information, and a way to check the result. You do not need a technical team to start. You do need to know what a useful result looks like.
01 / A clear taskWhat work do you want to improve?
Choose something you repeat: drafting quote follow-ups, summarizing meeting notes, or turning service details into a first draft.
- Can you describe the task in one sentence?
- Do you know how often you do it and how long it takes?
- Can you show an example of a good result?
Try this: “Draft a follow-up for a quote I sent yesterday, ready for me to review.”
02 / Useful informationIs the information easy to find?
Gather the facts the task depends on: current services, prices, approved answers, and the relevant customer request.
- Is there one current version of those facts?
- Can you find it without searching several inboxes?
- Can you test with made-up or non-sensitive examples first?
If this needs work: Create one short reference document before connecting more tools.
03 / A repeatable processCan you explain the steps?
Write down what starts the task, what happens next, and when it is finished. Separate routine work from exceptions.
- What information must be present before starting?
- Which steps follow a fixed rule?
- What should happen when information is missing?
Example: A quote request arrives, you check the details, draft a response, and approve it before sending.
04 / Appropriate accessWhat can the tool see and do?
Decide whether you need help drafting, reading information, or taking an action. Start with the access needed for that specific task.
- Have you checked how the chosen tool handles your information?
- Will it draft a message or actually send it?
- Can you remove its access and return to the manual process?
First test: Review drafts yourself before enabling customer-facing actions.
05 / Time and ownershipWho will make it work?
If you work alone, you are the owner of the process. Set aside time for setup, learning, and checking results.
- Who will review the output and fix mistakes?
- What setup and monthly budget can you commit?
- Who updates the reference information when the business changes?
If this needs work: Keep the first project small enough to manage alongside your normal workload.
06 / A measurable resultHow will you decide whether to keep it?
Compare the new process with how you work today. Include the time spent reviewing and correcting the output.
- Have you recorded a baseline for the task?
- What counts as an acceptable result?
- When will you review whether the test is worth continuing?
Example: Compare total drafting and review time across ten similar inquiries. Record corrections as well as time.